Diploma in Hospitality and Tourism Management CO-OP

Full-time | Post-Secondary Diploma
Jan, May, Sep, Nov
Fast Track | Work + Study (See below)
Full-time | Post-Secondary Diploma
Jan, May, Sep, Nov
Fast Track | Work + Study (See below)



Throughout this one-year post-secondary diploma program, you will be equipped with the required skills, knowledge, and attitude to efficiently work in the Hospitality and Tourism sector.

Program Description 

This program is designed to teach you the knowledge and skill sets in all areas of Hospitality and tourism, such as the core department of a hotel related to Front Office Operations, Food & Beverage Management, Hospitality Marketing, and Finance.

Why study this program?

This program will enable you to access a range of career opportunities or to progress onto higher-level studies within the hospitality and tourism sector. Additionally, you will learn transferable skills that can be applied to almost any position.


Qualification: Post-Secondary Diploma

Program Duration:

CO-OP Experience

The co-op work experience placement represents 50% of the total program duration. You will get the opportunity to apply your newly acquired skills within the industry through a guaranteed paid work experience.


Develop your skills and expertise to advance yourself in a successful career


Diploma in Hospitality and Tourism Management CO-OP

This program is designed to train students with industry-standard knowledge in all areas of Hospitality including Front Office Operations, Food & Beverage Management, Hospitality Marketing, and Finance. 


Program Courses Include:

Hospitality Career Readiness

  • This module aims to introduce students the professional hospitality culture and mindset in Canada. This module also helps students develop and enhance their written, verbal, interpersonal communication skills and presentation techniques to ensure success in any business environment. Students also explore the fundamentals of MS Office, workplace health and safety procedures and acquire the required skills and knowledge which consequently will increase their employability.

Introduction to Hospitality and Tourism 

  • The aim of this module is to provide students with an understanding of the nature of hospitality and hospitality products in the Canadian marketplace and international perspectives. It will ensure students acquire a holistic understanding of the hospitality, including the travel and hospitality industry, including the impacts of hospitality onto destination economies, communities, and fragile environments. Students will be expected to take a critical perspective on the effects of hospitality on their own country, and how hospitality can have a strategic developmental function.

Front Office Operations

  • The course is aimed to cover the knowledge, skills, and attitudes in Front Office services in accordance with high standards in service industry. It covers basic, common, and specialized (core) competencies such as receive and process reservations, operate computerized reservation system, provide accommodation reception services, conduct night audit, provide club reception services, and provide porter services. Students will evaluate the suitability of different procedures for a range of hotel outlets.

Food and Beverage Operations

  • This module is designed to provide students a better understanding of food and beverage operations and procedures involved in an effective control system. It provides an in-depth understanding of food and wine and its service in a variety of styles of restaurant and establishments and students will have enough knowledge to produce a detailed plan for specified food and beverage operations.

Food Sanitation, Safety, and Health 

  • This course aims to understand the essential principles of food hygiene applicable throughout the food chain including primary production through to the final consumer and achieve the goal of ensuring the food is safe and suitable for consumption. Students will gain an understanding of good personal hygiene and demonstrate knowledge of personal workplace hygiene practices, workplace health and safety.

Hospitality Accounting 

  • The aim of this module is to provide students with an understanding and knowledge of the underlying principles and concepts relating to financial accounting and technical proficiency in the use of double-entry accounting techniques including the preparation of basic financial statements and how to prepare and process basic cost and quantitative information to support management in planning and decision-making in a variety of business contexts. It helps students to acquire skills such as operating effectively in any hotel department and learn about the essential ethical responsibilities in management accounting principles.

Customer Service

  • This module gives students a better understanding of what customer service is and how it can provide quality product or service that satisfies the needs/wants of a customer. It also emphasizes the effective communication skills in customer relations and services. Students will learn how to deal with various customers, which is an integral part of tourism and hospitality studies.

Organizational Behaviour in the Hospitality Industry

  • This is an introduction to the basic concepts and topics in organizational behaviour (OB). This module will identify management and leadership behaviours and focuses on the current marketplace and industry. Major theorists, pioneers, and leaders are explored in this program to identify their management styles and relate them to measures of success. Emotional Intelligence is a theme carried throughout this module for its relevance towards academic and professional enhancement. This module will also explore the nature of corporate culture to understand its influences onto successful operation and development of organizational change.


Check the requirements below to prepare your application to CCTB.


Admission Requirements:

  • Have a Secondary School Diploma or equivalent or be at least 19 years of age 

*For more information on Admission Requirements, please review the CCTB Admissions Policy.

English Language Requirements:

Applicant must attain one of the following English language requirements:

  • Successful completion of CCTB EAP Level 4
  • Have the required IELTS 5.0 score or equivalent 
  • Pass the CCTB English Assessment (written onsite or online with exam proctor)

*For more information on English Language Requirements, please review the CCTB English Language Policy.

Studying the Hospitality and Tourism Management Co-op program will provide you with skills that you can take into many different roles. Some roles you could consider pursuing after you finish the program include:

  • Desk Clerk
  • Guest Service Agent
  • Restaurant Assistant Manager
  • Food Service Officer
  • Visitor Information Counsellor
  • Conference Planner Assistant
  • Booking and Reservations Officer
  • Sales Assistant
  • Travel Guide
  • Resort Worker
  • Room Service Clerk

Intakes:JAN | MAY | SEP | NOV


Fast Track 

Fees: $8,500 CAD

Fees after scholarship*

$7,000 CAD International students

$6,500 CAD Domestic students


Work + Study

Fees: $10,500 CAD

Fees after scholarship*

$8,000 CAD International students

$6,500 CAD Domestic students

*Additional fees may apply. Textbook costs are not included.


When applying to CCTB, please note that all applications must be submitted online using the Online Application in the link below:



When applying to CCTB, please note that all applications must be submitted online using the Online Application in the link below:



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Student testimonials

“They have helped us to prepare our resumes, prepare for interviews, and we were so confident, we were able to communicate with the people. I have recommended CCTB to many of my friends and in future will continue to recommend.”

Namrata Skang, CCTB student

“The materials and skills gained are really applicable with what I am doing now and I still use them. The materials are precise.”

Galina Kovalenko, CCTB student

“When I joined the orientation sessions, I found it very knowledgeable. The preparation that I had with my instructor was very helpful and that got me my first job."

Saqib Butt, CCTB alumnus

“The environment was very friendly and informative. Instructors conducted mock interviews that helped us later when going for real interviews.”

Stan Yartsev, CCTB alumnus

“The program felt very hands-on, and it helped me to improve my real-world experience. Our classes were international; students were from all over the world, for example, India, Russia, Ukraine, Philippines and Canada. Anybody who wanted to learn was here"

Yulia Terekh, CCTB alumna