Hospitality and Tourism Administration with Co-op

Hospitality and Tourism Administration with CO-OP

This program is designed to train students with industry-standard knowledge in all areas of Hospitality including Front Office Operations, Food & Beverage Management, Hospitality Marketing, and Finance. 

Program Courses:

Hospitality Career Readiness

• This module aims to introduce students the professional hospitality culture and mindset in Canada. This module also helps students develop and enhance their written, verbal, interpersonal communication skills and presentation techniques to ensure success in any business environment. Students also explore the fundamentals of MS Office, workplace health and safety procedures and acquire the required skills and knowledge which consequently will increase their employability.

Introduction to Hospitality and Tourism 

• The aim of this module is to provide students with an understanding of the nature of hospitality and hospitality products in the Canadian marketplace and international perspectives. It will ensure students acquire a holistic understanding of the hospitality, including the travel and hospitality industry, including the impacts of hospitality onto destination economies, communities, and fragile environments. Students will be expected to take a critical perspective on the effects of hospitality on their own country, and how hospitality can have a strategic developmental function.

Front Office Operations

• The course is aimed to cover the knowledge, skills, and attitudes in Front Office services in accordance with high standards in service industry. It covers basic, common, and specialized (core) competencies such as receive and process reservations, operate computerized reservation system, provide accommodation reception services, conduct night audit, provide club reception services, and provide porter services. Students will evaluate the suitability of different procedures for a range of hotel outlets.

Food and Beverage Operations

• This module is designed to provide students a better understanding of food and beverage operations and procedures involved in an effective control system. It provides an in-depth understanding of food and wine and its service in a variety of styles of restaurant and establishments and students will have enough knowledge to produce a detailed plan for specified food and beverage operations.

Food Sanitation, Safety, and Health 

• This course aims to understand the essential principles of food hygiene applicable throughout the food chain including primary production through to the final consumer and achieve the goal of ensuring the food is safe and suitable for consumption. Students will gain an understanding of good personal hygiene and demonstrate knowledge of personal workplace hygiene practices, workplace health and safety.

Hospitality Accounting 

• The aim of this module is to provide students with an understanding and knowledge of the underlying principles and concepts relating to financial accounting and technical proficiency in the use of double-entry accounting techniques including the preparation of basic financial statements and how to prepare and process basic cost and quantitative information to support management in planning and decision-making in a variety of business contexts. It helps students to acquire skills such as operating effectively in any hotel department and learn about the essential ethical responsibilities in management accounting principles.

Customer Service

• This module gives students a better understanding of what customer service is and how it can provide quality product or service that satisfies the needs/wants of a customer. It also emphasizes the effective communication skills in customer relations and services. Students will learn how to deal with various customers, which is an integral part of tourism and hospitality studies.

Organizational Behaviour in the Hospitality Industry

• This is an introduction to the basic concepts and topics in organizational behaviour (OB). This module will identify management and leadership behaviours and focuses on the current marketplace and industry. Major theorists, pioneers, and leaders are explored in this program to identify their management styles and relate them to measures of success. Emotional Intelligence is a theme carried throughout this module for its relevance towards academic and professional enhancement. This module will also explore the nature of corporate culture to understand its influences onto successful operation and development of organizational change.

Check the requirements below to prepare your application to CCTB

Students must be in possession of one of the English Language Equivalencies in the list below.

Language proficiency requirements are admission requirements and may not be waived by either the institution or the student.

Academic Requirements

Required Academic Documents 

Admission Requirements – Proof of English Proficiency

In addition to meeting the academic admission requirements, all applicants to CCTB must provide proof of English proficiency to be considered for admission, using one of the options below:

Submission of English Language Test Scores

Applicants may fulfil the English language proficiency requirements through submission of valid results of a recognized English language test scores with their application:

Official English Proficiency Test Equivalency Table

Completion of an ESL Pathway Program

Applicants may fulfil the English language proficiency requirements through successful completion of English as a Second Language (ESL) or English for Academic Preparation (EAP) at a College, University, or approved pathway language organization. Please find below the list of English proficiency partners and required levels. CCTB also accepts Proof of English proficiency documents from Languages Canada approved members.

Proof of language proficiency based on previous education

Applicants may also fulfil the English language proficiency requirements through providing proof of completion of secondary or post-secondary education in an English-speaking country where English is the primary language of instruction. 

*Proof of medium of instruction may be requested.

Countries recognized where English is a primary language

* CCTB reserves the right to waive Language proficiency requirements for these selected countries that succeed in providing a stamped letter from the institution/Board/Ministry confirming the English language as a Medium of Instruction for completed secondary and/or post-secondary education.
 **Applicants that have completed at least 1 year of post-secondary studies (2 terms) from a private institution in Canada, may be exempt from providing additional proof of English if Admissions is able to confirm the initial English requirements to enter such program.

Students are required to have and use their own personal computer in class

Studying the Hospitality and Tourism Administration with Co-op program will provide you with skills that you can take into many different roles. Some roles you could consider pursuing after you finish the program include:

NOCs: 6525, 6521

• Desk Clerk
• Guest Service Agent
• Restaurant Assistant Manager
• Food Service Officer
• Visitor Information Counsellor
• Conference Planner Assistant
• Booking and Reservations Officer
• Sales Assistant
• Travel Guide
• Resort Worker
• Room Service Clerk

Intake Dates:

Jan, March, May, July, Sep, Nov

Work + Study

*Click here for 2024 Tuition Fees

International Tuition: $10,750 CAD

Scholarship: $2,800 CAD

Final International Tuition after Discounts: $7,950 CAD

Domestic Tuition: $10,750 CAD

Scholarship: $2,500 CAD

Domestic Discount: $ 2,400

Final Domestic Tuition after Discounts: $5,900 CAD

*Additional fees may apply. Textbook costs are not included.

When applying to CCTB, please note that all applications must be submitted online using the Online Application in the link below:

REGISTER NOW

When applying to CCTB, please note that all applications must be submitted online using the Online Application in the link below:

REGISTER NOW

Work Experience Policy

This policy applies to all students who are enrolled in CCTB programs that offer a work experience component (e.g., practicum or co-op).

The work experience is a required part of Hospitality and Tourism Administration with Co-op (HTWS) in which the student obtains practical skills relevant to the learning objectives of the program.

 Policy Statement

1. Work Experience Requirements

The requirements for participation in the work experience are as follows:

• Be in Good Academic Standing, such that the student has satisfactorily passed all academic courses in the program and has met the minimum passing grade for each course, as per the CCTB Academic Standing, Promotion, and Graduation Policy;
• Be in Good Financial Standing, such that the student has no outstanding tuition fees as per the CCTB Late Payment Policy;
• Submit the Work-Term Agreement to the Career Services Manager one week before the intended start date of Work Experience
  • Missing the deadline to submit the Work-Term Agreement to the Career Services Manager may result in delays in work placement
• Be eligible to work in Canada with the appropriate Canadian residence permit; and
• Submit an up-to-date resume 

2. Placement Process

The process by which the student will be placed in a work experience is as follows:

• Eight (8) weeks before Work Experience: An initial orientation session will be conducted by the Career Services Manager to students;
• The Career Services Coordinator (or designate) will set up an initial meeting with the student to conduct career counselling and to collect the student’s updated resume;
• The Career Services Manager will send a list of potential employers to students;
• The Career Services Manager will assist in setting up interviews between the student and employers;
• A Work-Term Agreement will be signed by both the student and the supervisor and collected by the Career Services Coordinator (or designate) one week before the intended Work Experience start date;
• Students who do not satisfy the requirements to enter the Work Experience component will be required to postpone the Work Experience start date to the next available cohort of the same program.

The Canadian College of Technology and Business, the student, and the host organization will enter into a written agreement (the Work-Term Agreement) detailing each party’s responsibilities and the activities the student will undertake during the work experience.  A copy of the Work-Term Agreement will be provided to the student before the start date of the work experience.

3. Evaluation Process

The process by which the student will be evaluated in relation to the work experience component is as follows:

• The student will be provided with at least one written evaluation in relation to the work experience component.
• The Work Experience supervisor/employer will fill out a comprehensive Work Experience Evaluation form upon completion of the work experience hours.
• The CCTB Academic Standing, Promotion, and Graduation Policy and CCTB Student Attendance Policy apply in evaluating the student’s Work Experience performance.
• Students who consistently refuse to comply with the deadlines stipulated to submit work placement documents will be given two formal written warnings. If a student refuses to comply after the final warning, they are considered to have abandoned their work placement and will need to retake the work placement component of their program with a retake fee.

4. Monitoring Process

The Canadian College of Technology and Business will monitor the student during the work experience by reviewing:

• The Canadian College of Technology and Business will monitor students’ performance during the work experience by reviewing attendance as well as the quality of work assignments delivered through the Bi-Weekly Attendance Report.
• Each bi-weekly reporting period consists of evaluating:
  • whether the student is attending the work experience;
  • whether the student is meeting the learning objectives of Hospitality and Tourism Administration with Co-op, and
• The Canadian College of Technology and Business will monitor the overall performance of the student through a Pass/Fail designation in the Work Experience Evaluation Report.