Policies

Learn more about CCTB policies

Policies

ADMISSION POLICY 

 

Institution Number: 4119 

Canadian College of Technology and Business (CCTB) is committed to providing accurate information and guidance to prospective students to ensure they make informed decisions about their program of study.  CCTB admission criteria are publicized and applied consistently. 

Procedure: 

Admission Requirements are listed on all program outlines and must be provided prior to enrollment. Admission requirements may not be waived by either the student or CCTB.  

No tuition funding may be disbursed to the student or received by CCTB until all admission requirements are met. Once students enter into a contract with CCTB, payment arrangements, if any, must be met and first payment or payment in full must be received before the start of the first class.  

Requirements: 

  • Please refer to the program page for the specific language level required. Requirements might differ from one to another. 

Procedure: 

An entry assessment such as: proof of English Language Proficiency must be submitted before enrollment into a program. If the student does not yet meet the English Language Requirement, the admission will not be processed. 

 

ACADEMIC INTEGRITY POLICY 

Institution Number: 4119 

Canadian College of Technology and Business (CCTB) requires students to maintain high standards of academic integrity. Students are responsible for conducting themselves honestly and ethically in all aspects of their academic career and to become familiar with this policy and abide by all aspects of it. To support academic honesty at CCTB, all work submitted by students may be reviewed for authenticity. In submitting their own work to CCTB, students consent to their submissions undergoing such a review and being retained in a database for comparison with other work submitted by fellow students.

Scope 

It is the responsibility of CCTB instructors and employees to take reasonable steps to prevent and to detect acts of academic dishonesty. It is an instructor's responsibility to confront a student when such an act is suspected and to notify the Academic Director if academic dishonesty, in the opinion of the instructor, has occurred. 

Academic Dishonesty 

Academic Dishonesty is any action that isnot conducive to the principles of integrity, honesty, respect, fairness and responsibility and that is engaged in to obtain any type of academic advantage or credit. The following examples outline common types of academic dishonesty; however, engaging in any form of academic dishonesty, whether listed below or not, will not be tolerated by CCTB. 

1. Cheating 

Cheating is an act of deception by which a student misrepresents that he or she has mastered information on an assignment, test, project or other academic exercise. This can also include assisting another student in misrepresenting their mastery of the course information. Examples include but are not limited to: copying from another student's test paper or assignment; allowing another student to copy from a test paper or assignments; and using the course textbook, electronic devices, or other material such as a formula sheets not authorized for use during a test.  

2. Academic Misconduct 

Academic misconduct includes tampering with grades, taking part in obtaining or distributing any part of a test; stealing, buying, selling or distributing all or part of a test, answer key, or other document; or impersonating another student, or permitting someone to impersonate you, in any assessment. 

3. Fabrication 

Fabrication is the intentional use of invented information or the falsification of research or other findings. Examples include inventing dataor a source of information; listing sources not used in a bibliography; and submitting another’s works as one's own. 

4. Plagiarism 

Plagiarism is the use of ideas, words, images, phrases, or digital content belonging to or produced by another and claiming it is one’s own instead of using proper referencing procedures. When a student submits a work for credit and places his/her name on it, the student is certifying that the work is their own original submission unless otherwise acknowledged and attributed. 

5. Re-Use of Work 

Submitting one’s own work for credit in more than one course without the permission of the instructors, or re-submitting work, in whole or in part for which credit has already been granted is not permitted under this policy. 

 

Penalties 

First Occurrence 

Student will receive a written warning and a grade of 0% for the work in which dishonesty has taken place. In addition, the infraction will be noted on the permanent student’s file by the Student Services Department. 

Second Occurrence 

The penalty for the second violation of academic honesty is a failing grade for the module where the offence took place. The infractionwill be noted on a student’s file by the Student Services Department. In addition, students may be suspended for a period of time determined by the Academic Director. If a student returns to continue their studies after the suspension period, he/she will be placed on Academic Probationand will be subject to immediate expulsion if any further violations occur during the probationperiod. 

Further Violations 

Any additional violation of academic honesty will result in an automatic suspension for a period of time determined by Academic Director. For serious violations, expulsion from the Canadian College of Technology and Business may be imposed and it will be noted on the student’s permanent file and transcript “Expelled for reason of academic dishonesty”. 

ACADEMIC GRADING POLICY 

Institution Number: 4119 

 

1. General Information: 

a. Purpose: This Academic Grading Policy (the Policy) outlines the framework for official transcripts, grading, and grade scales used for programs and courses at CCTB.  

b. Scope: This Policy applies to all credit courses and records at CCTB. 

 2. Policy Statement:

a. Passing Grade: A minimum passing grade of 50% is required in all courses offered by CCTB. Some courses, to meet external requirements, may require a higher passing mark. Students must refer to the course outline to verify the passing mark for individual courses.  

 b. Grading Scale: 

Descriptor 

Percentage Scale 

Outstanding 

80% - 100% 

Good 

70% - 79% 

Satisfactory 

60% - 69% 

Marginal Pass 

50% - 59% 

Fail 

0 - 49% 

c. Transcripts: CCTB follows federal and provincial industry practices for recording and transcripting grades and other element and notations of the student’s academic record as specified in the Private Training Institutions Branch (PTIB).  

i. Only grades for courses completed at CCTB are calculated into the term and cumulative GPA/Percentage Scale.  

ii. When a course is taken more than once, the credits, grades, and corresponding grade point values will show on the student’s record in each instance, but will count only once towards the degree. The GPA/Percentage Scale is calculated using only the highest grade achieved for the course.  

iii. The Manager of Student Services and Registration is responsible for recording all final grades, releasing all final grades, and producing official transcripts. 

d. Other Transcript Notations 

Notation   

Title 

Numeric Value   

Explanation 

ADV 

Advanced Standing 

No credit 

Advanced standing or course credit – no grade 

AEG 

Aegrotat 

As % 

Satisfactory completion – not all work completed due to illness or other exceptional circumstances 

AUD 

Audit of course 

No grade 

Audit of course. No grades granted 

CH 

Course challenge 

No grade 

Challenge course for credit by assessment 

CIP 

Course in progress 

0 

Actively registered in current term. No grade yet available 

F 

Failure 

0 

Did not meet minimum course requirements 

IP 

In progress 

No grade 

Grade not yet available. Automatically becomes 

‘F’ grade after 5 weeks if no grade posted or work 

remains incomplete 

N 

Did not complete 

0 

Did not complete course requirements. Equivalent 

to ‘F’ grade 

NC 

No credit 

No grade 

No credit 

NCC 

Not for credit: Complete 

No grade 

Mandatory course requirements completed for a non-credit course 

NCF 

Not for credit: Failure 

No grade 

Mandatory course requirements failed for a non- credit course 

NCI 

Not for credit: Incomplete 

No grade 

Mandatory course requirements not completed for a non-credit course 

PLAR 

Prior learning assessment & recognition 

No grade 

Credit granted as formal recognition of knowledge and skills gained through work and life experiences 

 

ACADEMIC STANDING, PROMOTION, AND GRADUATION POLICY 

Institution Number: 4119 

 1. General Information: 

Academic standing assessment is designed to provide feedback to students at the end of each term, with respect to their term/cumulative standing to help them understand their ongoing institutional academic standing. 

The assessment criteria are meant to ensure that students are provided with notification of their standing in a time sensitive manner that allows them the opportunity to seek academic assistance if necessary and maintain or return to Good Academic Standing. To ensure that students have adequate time to seek assistance, a student’s academic standing may only be reduced by one academic standing status in any given term. The Director of Academics is the final authority on determining academic standing. 

The Academic Standing, Promotion, and Graduation Policy (the Policy) outlines the College standard for assessment of academic standing and continuance in College registration. Students’ academic performance is assessed at the end of each term of enrolment to determine their academic standing. 

Students receiving At-Risk Status, Academic Probation, Academic Suspension or Required to Withdraw standing will be notified. 

a. Purpose: The purpose of this Policy is to articulate the student progression and graduation process. 
b. Scope: This Policy relates to all students that register in credit courses at CCTB. The policy refers to a student’s institutional academic performance, not the student’s performance in individual classes or programs. 

2. Definitions: 

Word/Expression 

Definition 

At-Risk Status 

A notification in writing that a student’s cumulative Grade Point Average has slipped below satisfactory levels and that improvement is required if the student is to avoid Academic Probation. At-Risk academic standing will not be recorded on the student’s permanent record. 

Academic Probation 

state of limited registration privileges arising from unsatisfactory academic performance as evidenced by a Percentage Scale below the minimum required for good standing. Academic Probation standing will be recorded on the student’s permanent record. 

Credit 

The number of units of academic value assigned to a course. 

Cumulative Credits 

The total number of credits earned for all courses successfully completed at the institution. 

Good Academic Standing 

All students on initial entry to the College are in Good Standing. Students who maintain the minimum required Percentage Scale for their program of study remain in Good Standing. 

Percentage Scale 

A grading scale between 0 – 100. 

Permanent Record 

A permanent electronic file, which includes a record of all course work for which the student has registered, the status of the courses and the grades and credits received, and from which the student’s transcript is prepared. 

Required to Withdraw 

The academic status assigned when a student has not satisfied the program requirements for continuation of study and/or has more than the allowed number of F (fail) grades. Required to Withdraw will be recorded on the student’s permanent record. 

Term Credits 

The total number of credits that a student earns by satisfying the course requirements during a given term. 

Transcript 

Documentation of a student's permanent academic record, which consists of all courses taken, grades and honours received, performance standings other than good standing and diplomas awarded to a student. 

3. Academic Standing Procedures: 

a. Good Academic Standing: Students are in good academic standing if their Percentage Scale is 60% or higher without any failed courses. All students will begin their academic career in the college in Good Academic Standing.  

i. Students will progress from one semester or one module to the next upon achievement of a minimum semester Average Percentage Scale of 60% without any failed courses. 
ii. Academic standing will be evaluated at the completion of every term. 

b. At-Risk Status: The At-Risk Status is designed to provide students with a proactive warning regarding the potential change in status from “Good Academic Standing” to “Academic Probation” or “Required to Withdraw”. This status is meant to encourage the student to seek out support services through Student Services or through external resources to support their learning.  

i. Students are placed on At-Risk Status if their midterm grade report for any semester yields a Percentage Scale below 60% or a course with a grade below 50. 
ii. Students are placed on At-Risk Status if their overall attendance for a given semester is below 60%. 
iii. The student will be notified of this At-Risk Status and will be asked to reach out to Student Services for additional support and resources 
c. Academic Probation: Students will be allowed to progress to the next semester but will be placed on Academic Probation for any of the following conditions: 
i. Average Percentage Scale is between 50% - 59% 
ii. The previous semester has one or more failed grades.
iii. The student has been allowed to return to the program after being previously required to withdraw. 

Students who have been placed in Academic Probation status will be notified by Student Services for additional support and resources.  

Students who are on Academic Probation for a second consecutive semester must meet with the Director of Academics or designate to sign a Learning Contract. The Learning Contract specifies the student’s responsibilities and the College’s expectations for continued success in the program. 

d. Required to Withdraw: A student will be required to withdraw from the program if they have an average Percentage Scale of less than 50%, or those who have failed to return to Good Academic Standing after spending two consecutive semesters in Academic Probation status.  
i. Students who are Required to Withdraw may appeal to return to the College.  
ii. Students who wish to appeal to return to the College must do so in writing to the Director of Academics, the College President, or designate. 
iii. The student may be asked to present supporting evidence for their appeal to be reinstated in the program.  
iv. The student may be allowed to return to the College to make up their grade deficiencies and to repeat all failed courses prior to advancing to the next semester of their studies. 
v. As a corrective measure and to provide the student an opportunity to reflect on their academic deficiencies, the College reserves the right to delay a student’s return by at least one semester.  
vi. In instances where repeating failed courses will put the student into Part-Time status, the Director of Academics or designate reserves the right to advise the student to add courses from future semesters or retake passed courses.  
vii. The student will return on Academic Probation status on the next semester in which they are registered.  

 4. Repeating Courses: 

a. Students may attempt a course two times. A student wishing to register in a course for a third time must have approval from the Director of Academics.  
b. Should a student not be able to complete a course because they have exhausted the maximum number of available attempts, they will not be able to graduate from that program. 
c. A fee of $1100 Canadian Dollars will be assessed for each course being repeated.  
d. Students may elect to repeat courses to improve their grades.  
e. The highest grade will be used in the calculation of the Percentage Scale for graduation purposes. However, all attempts will be recorded on the student’s transcript. 

5. Residency Requirements: 

a. Students must earn a minimum of 25% of the credits for their program from CCTB.  
b. For students completing a second credential from CCTB, a minimum of 25% of courses used towards the second credential must be completed with CCTB. In addition, at least 25% of courses must consist of courses not included towards a previous CCTB credential.  
c. Residency does not include credits obtained through advanced standing, transfer credits, exemptions, and credits earned through the Prior Learning Assessment and Recognition (PLAR) process.  

Interruption of Studies and Program Duration: 

a. For international students, the period of study shall be as specified in the signed enrolment contract. The school will only extend the duration of a student’s study when it is clear that the student will not complete the program within the expected duration as a result of: 
i. Compassionate or compelling circumstances such as illness, where a medical certificate states that the student was unable to attend classes; 
ii. Implemented designated intervention strategy for students at risk for not completing their program successfully (Required to Withdraw), or 
iii. Receiving approved period of suspension 
b. The College expects students to complete their program of study within he following time limits based upon the original program/intake/course start date: 

Credential 

Length 

Timelines for Graduation 

Certificate/Graduate Certificate 

One-year Program 

Up to 20 months 

Diploma 

Two-year Program 

Up to 44 months 

Diploma with Co-op/Work-Study 

Two-year Program 

Up to 50 months 

Diploma with Co-op/Work-Study 

Four-year Program 

Up to 60 months 

c. The expected duration of study/interruption of studies will not supercede provincial or federal mandated policies and guidelines. 

7. Graduation: 

a. Completion of the program of study with an overall minimum program Percentage Scale of 60% is required to graduate. 
b. Some programs, to meet external requirements, may require a higher overall minimum program Percentage Scale to pass.  
c. Based on students’ completion of the program, CCTB compiles an approved list of students eligible for graduation.  
d. A student is awarded their transcript and credential no later than 30 days after program completion.  
e. The College may award credentials posthumously on the recommendation of the College President to students in Good Academic Standing who successfully completed at least 75% of their program requirements within a timeframe established by the college. 

 

STUDENT ATTENDANCE POLICY 

Institution Number: 4119 

Canadian College of Technology and Business (CCTB) maintains strict policies regarding attendance and punctuality in keeping with our objective of training students for entry into the workforce. Students of CCTB are also expected to adhere to the Student Attendance Policy for practicum placements/co-op placements that form part of the program as described in the program outline. Students who are absent from any classes, labs, tutorials, or work placement shifts are responsible for learning any material missed. CCTB is not responsible for ensuring that any missed material is provided to students.  

1. Full attendance is strongly encouraged in all courses. Missed assignments, tests, or other evaluative tools could result in the forfeiture of grades. 

2. The minimum attendance requirements for students is 60%. The consequences for students who do not meet the minimum attendance requirements listed above are as follows: 

a) Students who do not achieve 60% overall attendance in a given semester will be placed on At-Risk status and will receive a formal warning from the Academic Department. 

b) This formal warning will be permanently recorded in the student’s file. 

c) To avoid classroom disruption, a student who comes in 15 minutes after the start of class will be considered absent. 

3. The process by which students must report an absence is as follows:

a) In the case of illness or unavoidable absence, the student should contact the Academic Department by email to report their absence.  

b) A doctor’s note may be required to verify absences for medical reasons.  

c) In the event that the student misses a class, they are responsible for completing any missed work on their own time and within assignment guidelines. It is the student’s responsibility to maintain contact with the CCTB (instructor) and classmates to obtain missed work and information. 

4. If a student requests an extended absence (Leave of Absence) from CCTB: 

a) A student can apply for an extended absence for no more than two (2) weeks due to compassionate reasons or due to illness.  

b) Documentation for the extended absence request will be collected and verified by the Academic Department. 

c) There is no guarantee that the request will be granted. For instance, if there is insufficient evidence behind the reasoning of the absence; if the student is under At-Risk/Academic Probation Status; or if the requested absence conflicts with a mandatory evaluation that cannot be scheduled, then the request for the extended absence may be denied. 

d) Requests for absences, documentation, and approvals/denials will be permanently kept in the student’s record.  

e) Any extended absences must fall within the CCTB Academic Standing, Promotion, and Graduation Policy clause 6.a. 

f) Any documentation submitted to the CCTB must fall within the CCTB Submission of Fraudulent Documents Policy. 

COVID-19 REFUND GUARANTEE POLICY 

Institution Number: 4119 

At CCTB, the well-being, safety and success of our students are top priority. With the CCTB COVID-19 refund guarantee, students can start studying online with peace of mind while waiting for their study permit.

Students who commence a program online for the January and May 2022 start dates after applying for their study permit with IRCC and receive a visa refusal will now be eligible for a full refund. 

To qualify for the refund, students must submit their visa refusal letter within five (5) business days of receiving the refusal letter. The refund will exclude the non-refundable $250 administration fee.

Terms and Conditions for CCTB COVID- 19 Refund Guarantee

  1. The policy applies to students with a start-date of January 2022 and May 2022 while waiting for their visa outcome.
  2. The student submitted a complete study permit application under CCTB’s DLI and paid the required fees.
  3. The student did not complete more than 30% of their program.
  4. The student did not put their studies on hold, postpone their program, or cancel their program after it started, or other reasons not related to visa refusal.
  5. The student received a visa refusal and provided the refusal letter within 5
    business days of the refusal date.
  6. Books and material fees are paid in full prior to the start-date:
    1. For students with a valid study permit, all books and material fees that have been paid are non-refundable if they have been received by the student prior to their withdrawal;
    2. Books and material fees that have been paid but not received by the student at the time of withdrawal will be refunded;
    3. Please refer to the CCTB Tuition Refund Policy for more information about book and material fees.  

STUDENT DISPUTE RESOLUTION POLICY AND PROCEDURE 

Institution Number: 4119 

Canadian College of Technology and Business (CCTB) provides an opportunity for students to resolve disputes of a serious nature in a fair, reasonable and equitable manner. 

  1. This policy governs complaints from students respecting CCTB and any aspect of its operations. Student will not be subject to any form of retaliation as a result of filing a complaint. 
  2. All student complaints must be made in writing. 
  3. The student must provide the written complaint to the following individuals: 

Name 

Title  

Email Address 

Karlo Avenido 

Manager, Student Services and Registration 

karlo.avenido@canadianctb.ca 

Michael Bhopal 

Director of Academics 

michael.bhopal@canadianctb.ca 

4. The process by which the student complaint will be handled is as follows: 

Step 1: Initial Investigation 

a. When a concern arises, the student should first attempt to address the concern with the individual most directly involved. If the student is not satisfied with the outcome at this level, the student should put his/her concern in writing. A meeting will arrange to meet with the student to discuss the concern and desired resolution as soon as possible, but within five (5) school days of receiving the student’s written concern. 

b. Following the meeting with the  student enquiries will be conducted and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those enquiries may involve further discussion(s) with the student either individually or with appropriate CCTB personnel. All communications must be in writing. 

c. The necessary enquiries and/or investigations shall be completed, and a response provided in writing to all involved as soon as possible, but no later than ten (10) school days following the receipt of the student’s written concerns. 

Step 2: Resolution and Appeal 

d. If it is determined that the 
student’s concerns are not substantiated, the CCTB will provide a written explanation of the decision and deny the complaint; or 

e. If it is determined that the student’s concerns are substantiated in whole or in part, the CCTB will propose a resolution. 

The response must specify that the student will have five school days to appeal the decision. A copy of the decision and all supporting materials shall be given to the student, and the original will be placed in the student file. 

f. If the student is not satisfied with the response, the student may submit an appeal by writing to the Manager of Student Services and Registration, and the Director of Academics within five (5) school days of being informed of the determination. The College President will be notified of this appeal. 

g. The College President will review the matter and if necessary, may meet with the student within five (5) school days of receipt of the student’s appeal. The original decision will either be confirmed or varied by the College President in writing within five (5) school days after receipt of the student’s appeal or, if a meeting with the student occurred, within five (5) days of that meeting. At this point the CCTB dispute resolution process will be considered exhausted. 

h. Written reasons for the determination will be provided to the student within thirty (30) days after the date on which the complaint was made 

5. The student making the complaint may be represented by an agent or a lawyer. 

6. If the student is or was enrolled in an approved program, is dissatisfied with the determination, and feels they have been misled by the CCTB regarding any significant aspect of that program, he or she may file a complaint with the Private Career Training Institutions Branch (www.privatetraininginstitutionsbranch.bc.ca). 

Canadian College of Technology and Business (CCTB) may dismiss a student from a program on any of the following grounds:

  • Excessive tardiness and/or absenteeism as determined by the CCTB
  • Failure to maintain adequate academic progress
  • Failure to meet financial obligations
  • Failure to follow Institute policies
  • Cheating on tests / plagiarism / use of another’s materials for grading purposes.
  • Physical abuse of another student(s) or Institute staff.
  • Intoxication or substance abuse.
  • Deliberate destruction / theft of property belonging to another / weapon violation
  • Possession of drugs or alcohol on school premises.
  • Engage in disruptive activities, e.g. bullying, harassment, discrimination, disorderly conduct, which includes physical or verbal abuse of another person; abusive, indecent, profane or vulgar language; obscene actions; threats; and/or disrespect for the rights and privileges of others; or disrupts or hinders the learning environment.
  • Have on their person a weapon or look-alike weapon or any device or instrument used to intimidate, threaten or inflict harm while on Institute property.
  • Flagrant disrespect directed toward the CCTB, its staff, its instructors, or other students.
  • Conduct that endangers the health, well-being or safety of other students, employees and or clients, on or off campus on institute-related activities.
  • A student may be dismissed according to the steps above or in some cases,
  • depending upon the severity, this may occur immediately.

 The process by which a student may be dismissed from a program is as follows:

All complaints and reports will be taken seriously and will be dealt with fairly and promptly.

The investigation will be approached in an unbiased manner.

Investigations will be conducted by the Head Administrator or his or her designate, which may include an external investigator.

The investigator will interview the complainant, the respondent, and any other witnesses the investigator believes may have information relevant to the complaint or report. The investigator will review any documents he or she considers relevant.

The respondent will be given the details of the complaint or report and will be provided with a reasonable opportunity to respond.

All investigation proceedings will be documented and upon completion of the investigation, the assigned investigator will prepare a report of findings with recommendations.

If a complaint or report is found to have merit, then appropriate remedial, corrective or disciplinary action will be taken. This action may include education and training or formal disciplinary or corrective action or dismissal.

If the investigation fails to find evidence in support of the complaint, there will be no documentation filed concerning the complaint.

LATE PAYMENT POLICY 

 

Institution Number: 4119 

Students are required to pay all tuition and other fees due to the institution by the required due dates. In the event of overdue payments, the institution will take reasonable steps to notify the individual concerned; however, it is the student’s responsibility to ensure that all payments are made on or before the payment due date. Such notification shall state the late fees, if any, which apply to the outstanding obligation as well as the potential consequences of nonpayment.  

This policy is applicable to all current students and/or prospective students of CCTB.  

Consequences of Non-Payment  

1. Late Payment Fee 

A one time fee of $150 CAD may added to a student’s account if the scheduled payment is overdue. 

2. Canvas access revocation  

If the outstanding balance has not been cleared within the duration of the course it occurred, access to Canvas will be revoked upon completion of that course. If the overdue payment falls within the scheduled break period, access to Canvas will not be given for the upcoming course. 

3. Removal from the class  

The student with outstanding payments will not be allowed in class on the following day after payment deadline. In addition, any missed assessment during absence period will be deemed as failed and awarded a score of “0”. 

4. Expulsion  

Failing to clear the outstanding balance within 30 calendar days might result in expulsion from as college as a breach to the Student Code of Conduct. 

 

Canadian College of Technology and Business has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple and cost effective.

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CCTB is committed to ensuring that its learning environment promotes the respectful and fair treatment of all students.

While on CCTB premises or in the course of activities or events hosted by CCTB the following activities are prohibited:

BULLYING, HARASSMENT AND DISCRIMINATION

CCTB is committed to providing a learning environment where all are treated with dignity and respect. Everyone has the right to work in an atmosphere that is free from bullying and harassment and/or discrimination.

Bullying and harassment and/or discrimination in our institute is unacceptable and will not be tolerated. All incidents of bullying and harassment and/or discrimination must be reported and will be taken seriously regardless of who the offender may be.

Students at CCTB who engage in such behaviour will be subject to discipline or corrective action.

Definitions:

  •  “Discrimination” means discrimination based on a person’s sex, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sexual orientation, age, or criminal conviction which is unrelated to the person’s employment. Discrimination includes sexual harassment, as defined below.
  • “Bullying and Harassment” includes any inappropriate conduct or comment by a person towards another person that the person knew or reasonably ought to have known would cause that individual to be humiliated or intimidated, but excludes any reasonable action taken by a supervisor relating to the student.

    Examples of bullying and harassment include, but are not limited to, such things as:

    • words, gestures, actions or practical jokes, the natural consequence of which is to humiliate, ridicule, insult or degrade;
    • threats or intimidation;
    • cyber bullying
    • physical assault; or
    • persistent rudeness, taunting, malicious gossip, patronizing behaviour, vandalizing belongings or other conduct which adversely affects learning environment.
  • “Sexual Harassment” means conduct or comments of a sexual nature that is unwelcome, and that detrimentally affects the learning environment or leads to adverse institute-related consequences. Sexual harassment includes, but is not limited to, such things as:
    • unwanted touching;
    • unwelcome sexual flirtations, advances or propositions;
    • sexually suggestive, obscene or degrading comments or gestures;
    • offensive jokes of a sexual nature;
    • leering or staring;
    • displaying or circulating pictures or other material of a sexual nature; or
    • unwelcome questions or remarks about a person’s sex life, appearance, clothing.

 Application of Policy:

This policy applies to all CCTB students.

 Responsibilities of all Students:

 All students of CCTB must:

  • not engage in the bullying and harassment of, or discrimination against other students;
  • report using the following procedures if bullying, harassment and/or discrimination is observed or experienced; and
  • apply and comply with this policy.

If under any circumstances, a prohibited activity occurs, the following outlines the process for addressing the activity:

Complaint/Report and Investigation Procedure:

Informal Resolution

  1. A student of CCTB who feels that he or she has been subject to, or who has observed, bullying and harassment and/or discrimination in our institute (the “complainant”) is encouraged to begin by approaching the respondent, informing the respondent of his/her discomfort with the behaviour, and asking the respondent to stop. While this is often the simplest and most effective way to end the bullying and harassment and/or discrimination, the complainant is not obligated to confront the respondent.
  2. If the complainant does not wish to confront the respondent, the complainant may choose to report the bullying and harassment and/or discrimination in the workplace to his or her immediate supervisor or CCTB Head Administrator and request that the supervisor and/or CCTB Head Administrator deal with it informally.
  3. If the bullying and harassment and/or discrimination does not stop, or if the complainant does not feel comfortable approaching the respondent directly, the complainant may proceed to file a formal complaint or report.

Formal Complaint or Report

  1. A student who feels that they have been subject to, or have observed, bullying and harassment and/or discrimination in our workplace, may file a formal complaint or report of their concerns. A formal complaint must be made in writing as soon as possible, and should include the following:
  1. the name of the complainant;
  2. the name of the alleged offender (s); and
  3. details of the incident(s) complaint of, including dates, places, names of individuals involved or witnessing the incident(s), and any other relevant information.

5. A formal complaint or report of bullying and harassment and/or discrimination may be made to any one of the following persons:

  1. to the complainant’s immediate supervisor or CCTB Head Administrator. If the Head Administrator is absent or named in the complaint, student should submit their dispute to the Head of Faculty.
  2. the supervisor or CCTB Head Administrator that receives the complaint or report is required to promptly document it, so that an investigation into the complaint can be commenced;
  3. in circumstances where the complainant feels it inappropriate to make a report or complaint to their direct supervisor or CCTB Head Administrator, they may make their report or complaint directly to any external investigating body of their choice.
  4. All complaints and reports will be taken seriously, and will be dealt with fairly and promptly.

Investigation Procedure

  1. If the subject matter of a complaint or report fits within the definition of Bullying and Harassment and/or Discrimination it will be investigated. The investigation will be approached in an unbiased manner. 
  1. Investigations will be conducted by the Head Administrator or his or her designate, which may include an external investigator. 
  1. Both the complainant and the respondent are entitled to a fair hearing. The investigator will interview the complainant, the respondent, and any other witnesses the investigator believes may have information relevant to the complaint or report. The investigator will review any documents he or she considers relevant. The respondent will be given the details of the complaint or report, and will be provided with a reasonable opportunity to respond. 
  1. All investigation proceedings will be documented and upon completion of the investigation, the assigned investigator will prepare a report of findings with recommendations. 
  1. If a complaint or report is found to have merit, then appropriate remedial, corrective or disciplinary action will be taken. This action may include education and training or formal disciplinary or corrective action. 
  1. If the investigation fails to find evidence in support of the complaint, there will be no documentation filed concerning the complaint. 

Confidentiality 

  1. Complaints and reports of bullying and harassment and/or discrimination involve confidential and sensitive matters. Confidentiality is required so those who may have experienced bullying and harassment and/or discrimination will feel free to come forward, and the reputations and interests of those accused are protected. 
  1. All individuals involved in a bullying and harassment and/or discrimination complaint or report must maintain the confidentiality of any information they receive during the course of the investigation process. Any individual breaching confidentiality may be subject to disciplinary or corrective action. 
  1. Subject to disclosure which is required by law or is necessary to investigate or resolve a complaint or report, CCTB will make every effort to keep confidential any information pertaining to the complaint. 

Retaliation 

  1. Retaliation of any kind against a student of CCTB who, in good faith: 
  1. files a complaint or report of bullying and harassment and/or discrimination;
  2. participates or cooperates in any investigation under this policy; or
  3. associates with a person who invoked this policy or participates in these procedures; will not be tolerated. 

Frivolous Complaints or Reports 

  1. Complaints or reports of bullying and harassment and/or discrimination are serious matters. Students of CCTB who are found to have made frivolous, vexatious, or malicious complaints of bullying and harassment and/or discrimination may be subject to disciplinary or corrective action.

 

SEXUAL MISCONDUCT POLICY 

 

Institution Number: 4119 

  1. The Canadian College of Technology and Business (CCTB) is committed to the prevention of and appropriate response to sexual misconduct. 

  2. Sexual misconduct refers to a spectrum of non-consensual sexual contact and behaviour including the following: 
  • sexual assault; 
  • sexual exploitation; 
  • sexual harassment; 
  • stalking; 
  • indecent exposure; 
  • voyeurism; 
  • the distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video; 
  • the attempt to commit an act of sexual misconduct; and the threat to commit an act of sexual misconduct. 

3. A Complaint of sexual misconduct is different than a Report of sexual misconduct. A person may choose to disclose or complain of sexual misconduct without making a formal report.  A Report is a formal notification of an incident of sexual misconduct to someone at the institution accompanied by a request for action. 

4. A student making a Complaint will be provided with resolution options and, if appropriate, accommodation, and will not be required or pressured to make a Report.

5. The process for making a Complaint about sexual misconduct involving a student is as follows: 

  • The person making the complaint should provide the information regarding the complaint in-person, through video or audio conference, or in writing to Melissa Nisbet, Student Services Coordinator (melissa.nisbet@canadianctb.ca). If she is absent or named in the complaint, the complaint can be made, using the same means noted above, to Karlo Avenido, Manager of Student Services and Registration (karlo.avenido@canadianctb.ca). 

    6. The process for responding to Complaint of sexual misconduct involving a student is as follows:
      
  • CCTB will provide written acknowledge of the receipt of a complaint within two business days. A preliminary response to the complaint will be set up to take place within one week of the complaint being received. 

    7. The process for making a Report of sexual misconduct involving a student is as follows: 

  • The person should provide the information in a comprehensive, written report to Melissa Nisbet, Student Services Coordinator (melissa.nisbet@canadianctb.ca).If she is absent or named in the complaint, the complaint can be made, using the same means noted above, toKarlo Avenido, Manager of Student Services and Registration(karlo.avenido@canadianctb.ca).The Report should set out the relevant details regarding the alleged Sexual Misconduct, or other alleged violation of the Policy. The Report should include a list of any potential witnesses, along with a description of the information those witnesses are expected to provide. Any relevant documents, including any social media or digital communications, should also be included with the Report.

    8. The process for responding to a Report of sexual misconduct involving a student is as follows: 

  • Upon receipt of a Report, the CCTB official will conduct an initial review to determine whether the allegations in the Report fall under the CCTB Sexual Misconduct Policy. This review will occur within 14 calendar days of receiving a Report unless exceptional circumstances exist that prevent the meeting of this timeline, in which case they will contact the individual making the Report as soon as possible to inform them of the revised timeline. The official may implement interim measures as they consider appropriate, to protect the safety of the CCTB Community or any of its members during an evaluation of a Complaint or Report or pending the completion of an investigation. Such measures may include but are not limited to directing the Complainant, Respondent, witnesses or other parties to cease and desist from engaging in a particular type of behaviour; restricting access to a CCTB campus or specific areas of a CCTB campus; alteration of the learning or work schedule of an individual; imposing a no-contact directive; and/or temporary, non-disciplinary leave of an individual. 
  1. It is contrary to this policy for CCTB, its staff, partners, or other related entities to retaliate, engage in reprisals or threaten to retaliate in relation to a Complaint or a Report.

  2. Any processes undertaken pursuant to this policy will be based on the principles of administrative fairness. All parties involved will be treated with dignity and respect. 

  3. All information related to a Complaint or Report is confidential and will not be shared without the written consent of the parties, subject to the following exceptions: 
  • If an individual is at imminent risk of severe or life-threatening self-harm. 
  • If an individual is at imminent risk of harming another. 
  • There are reasonable grounds to believe that others in the institutional community may be at significant risk of harm based on the information provided. 
  • Where reporting is required by law.  
  • Where it is necessary to ensure procedural fairness in an investigation or other response to a Complaint or Report. 
  1. If it is determined by CCTB that a student of our college has been involved in sexual violence, immediate disciplinary or corrective action will be taken up to and including termination of employment of instructors or staff or expulsion of a student

This institution is certified by the Private Training Institutions Branch (PTIB). Certified institutions must comply with regulatory requirements, including the requirement to have a Sexual Misconduct policy. For more information about PTIB, go to www.privatetraininginstitutions.gov.bc.ca.     

 

SCHOLARSHIP AND BURSARY POLICY 

Institution Number: 4119 

The purpose of this policy is to provide a clear statement of the scholarship and bursary programs at the Canadian College of Technology and Business and outline student requirements and responsibilities in the program. 

This policy applies to International and Domestic Students enrolled in a program at the Canadian College of Technology and Business. 

The policy applies to the following scholarship programs: 

  • Women in Technology Scholarship 
  • Future Leaders Scholarship 
  • Global Entrepreneur Scholarship 
  • Diversity Scholarship 

Awards will be disbursed as tuition credits each term on a pro-rated basis until it is fully distributed. Disbursements are subject to the student remaining eligible for the award, including the following requirements: 

  1. Students must pay all the required fees not covered by the award as per the payment schedule in their enrolment contract; 
  2. Students must maintain the required registration status throughout the full duration of their program; 
  3. Students must remain in Good Academic Standing and have no disciplinary sanctions (academic or conduct). 

As per item 2, in the case of a withdrawal, when applicable, refund calculations on modules taken will consider the original fees of the program before the scholarship/bursary was applied. 

STUDENT CODE OF CONDUCT 

 

Institution Number: 4119 

1. PURPOSE 

All students at the CCTB are part of a thriving community of business and technology professionals. Like all communities, CCTB has certain regulations and policies that are your responsibility to familiarize yourself with and follow. 

2. SCOPE 

Each student, upon enrolment in CCTB, is governed by the rules and regulations of CCTB, including the Student Code of Conduct. 

3. CCTB RESPONSIBILITIES  

CCTB supports the following rights of students: 

  • To express themselves individually or as part of a group, except where the exercise of such rights is prohibited under this Code or other College policies, under the British Columbia Human Rights Code, or under municipal, provincial, or federal law  
  • To be free from discrimination and harassment on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identification, sexual orientation, age, marital status, family status and disability. Complaints under this section are dealt with under the College policy on CCTB Student Statement of Rights and CCTB Dispute Resolution Policy.  
  • To make reasonable complaints and/or to participate in CCTB proceedings without fear or threat of reprisal  
  • To use CCTB’s facilities and equipment as intended  
  • To have a safe and positive learning environment  
  • To transparent processes based on procedural fairness in all matters that may lead to sanctions within this policy  

4. STUDENT RESPONSIBILITIES 

Student responsibilities include, but are not limited to: 

  • To uphold municipal, provincial and federal laws, the British Columbia Human Rights Code and CCTB’s policies  
  • To be aware of CCTB’s policies. Those can be found in the CCTB Student Policies Handbook and on our website at: https://www.canadianctb.ca/policies 
  • To refrain from eating in classrooms, computer rooms, during classes or workshops  
  • To refrain from engaging in activities that obstruct or disrupt college activities or jeopardize the educational objectives of CCTB. This includes, but is not limited to, making or causing excessive noise; setting off false fire alarms; bomb threats; blocking exit routes  
  • To refrain from using cellphones in a way that disrupt learning processes  
  • To respect CCTB’s property and other peoples' belongings at all times  
  • To attend classes as per the CCTB Student Attendance Policy  
  • To be honest in all academic matters and adhere to CCTB Academic Integrity Policy 
  • To follow the CCTB Weapons on Campus Policy  
  • Not to smoke, nor vape, outside designated areas  
  • Not to enter a CCTB’s premises, or from engage in any college activity, while in a state of intoxication or while under the influence of any substance prohibited by the Controlled Drugs and Substances Act  
  • Acts of physical violence or show aggressive or intimidating behaviour will not be tolerated at any times.  

5. DISTANCE/ONLINE LEARNING ETIQUETTE 

To support student success in CCTB’s distance/online learning environment: 

  • All classes and workshops will be recorded and transcripted 
  • Students are asked to behave professionally at all times during class hours and observe Section 4 of this policy as if they were on campus 
  • Students are asked to keep their microphones on mute at all times unless they are speaking/directed to speak 
  • Students are asked to turn off their camera during breaks, or if stepping away from their main workstation 

6. MAJOR CODE INFRACTIONS 

Major infractions under the Code of Conduct (include but are not limited to): 

  • Vandalism 
  • Trespassing  
  • Possession or use of a weapon, firearm, explosives, or incendiary devices  
  • Possession or consumption of, or dealing in, illegal drugs 
  • Theft of College or private property including intellectual property  
  • Sexual harassment  
  • Discrimination (including but not limited to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, gender identification, sexual orientation, age, marital status, family status and dis/ability )  
  • Gambling  
  • Willful acts of indecency both on-campus and online

7. BREACHING THE CODE OF CONDUCT 

CCTB’s Code of Conduct is designed to protect everyone and to make the school environment positive and welcoming to all members of our community. Any major infraction of this Code of Conduct may lead to immediate suspension or expulsion prior to disciplinary action laid out by the Dismissal Policy Such action could lead to your dismissal from the School and may also result in the police being informed. 

 

STUDENT STATEMENT OF RIGHTS 

Institution Number: 4119 

The Canadian College of Technology and Business (CCTB) is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.  

Before you enrol at CCTB, you should be aware of your rights and responsibilities.  

You have the right to be treated fairly and respectfully by CCTB.  

You have the right to a student enrolment contract that includes the following information: 

  • amount of tuition and any additional fee for your program  
  • refund policy 
  • if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided  
  • whether the program was approved by PTIB or does not require approval. 

Make sure you read the contract before signing. CCTB must provide you with a signed copy.   

You have the right to access CCTB’s dispute resolution process and to be protected against retaliation for making a complaint.  

You have the right to make a claim to PTIB for a tuition refund if: 

  • CCTB ceased to hold a certificate before you completed an approved program 
  • you were misled about a significant aspect of your approved program. 

You must file the claim within one year of completing, being dismissed or withdrawing from your program.  

For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student 

 

WITHDRAWAL POLICY 

Institution Number: 4119 

Students who wish to withdraw from their program at the Canadian College of Technology and Business must complete the complete withdrawal process outlined in this policy. 

Withdrawal Process 

  1. Students must complete and sign the Withdrawal Form below and submit it to the Student Services Department in person or by email to  studentservices@canadianctb.ca who will date stamp the form and process the withdrawal request. 
  2. All international students will need to submit the Withdrawal Form and proof of the reason for withdrawal such as Letter of Acceptance from another institution; return ticket to the home country, doctor’s note, etc. 
  3. All module/papers registered and withdrawn after the appropriate registration deadline are counted as attempts. Non-attendance of a module/paper is not considered a withdrawal. 
  4. If a student does not withdraw from a module/paper they registered for after commencement of the module/ paper, that will be considered as incomplete, and the student will receive a failing grade for the module/paper. 

Disclaimer for International Students 

As an international student in order to maintain your status in Canada, you must notify Immigration, Refugees, and Citizenship Canada (“IRCC”) regarding changes to your Study Permit which initially was issued to study with Canadian College of Technology and Business (CCTB), a Designated Learning Institution (“DLI”), for which the Study Permit was obtained. 

Withdrawal from the program enrolled will result in failure to comply with the conditions of study permit as stipulated in Section 221 of the Immigration and Refugee Protection Regulations (“IRPR”), and hence no longer in compliance as stipulated in Subsection 220.1(4) of IRPR. 

The school will report to IRCC that you are no longer enrolled in the program of study and subsequently IRCC has the right to cancel your study permit and work permit, even if they do not receive the physical documents from you. In other words, the permits you currently hold automatically become invalid within the period of time allowed by IRCC. You must leave Canada within the number of days allowed by IRCC, starting from your last day of classes, unless you enroll at a different institution and change your Designated Learning Institution (“DLI”). 

Also, be advised if you are not pursuing further studies in Canada you must return your study permit and work permit to Immigration, Refugees, and Citizenship Canada (“IRCC”) at: 

IRCC 25 St. Clair Ave E, Suite 200 Toronto, ONM4T 1M2 

Additionally, be aware that you must cease all work and/or studies. If you continue to work from this point on, it will be considered as working illegally in Canada, which could lead to your removal from Canada, deportation, and/or ban from entering Canada for up to five (5) years. 

The Refund Process 

Please see CCTB’s refund policy at Policies | Canadian College of Technology and Business (canadianctb.ca) 

Program Withdrawal Form 

Any student who wishes to withdraw from a full-time program is required to complete and submit this form in person to Student Services or by email at studentservices@canadianctb.ca. 

Student Number/ID____

Current Program____  Intake___

Last Name__  First Name___    

Telephone Number____ 

Email Address____   

Reason for Withdrawal 

Academic: 

___ Transfer to other college or university (please include a copy of Letter of Acceptance)  

___ Other. Please specify:     

Personal: 

___ Health Related (please provide doctor’s note) 

___ Family Distress 

___ Career goals changed 

___ Other. Please specify:     

Financial: 

___ Insufficient funds 

___ Other. Please specify:     

___ I understand that withdrawal will be only completed only when this form is submitted and there is no outstanding balance associated with my account. 

___ I understand that overdue accounts will be sent to a collection agency if arrangements for payment have not been made within 90 days of completion of the form. 

___ I understand that this is not a Refund Request and that eligibility of an available refund needs to be confirmed by the Student Refund Department 

___ I confirm that I have read, fully understand and agreed to CCTB’s Withdrawal Policy.

Student Signature____________  Date ________

WORK EXPERIENCE POLICY 

 

1. POLICY STATEMENT 

The work experience is a required part of the [Program Name] program in which the student obtains practical skills relevant to the learning objectives of the program. 

The Canadian College of Technology and Business work experience programs allow students the opportunity to combine their strong technical and business knowledge obtained through studying with practical skills developed through business practicum. The unpaid practicum is a scheduled experience in which a student is placed with an organization where their level of skills and experience will be of value to both the host and the student. 

2. SCOPE  

All the students who successfully complete the academic part of the program are required to complete work experience component of the program to graduate. All students will complete resume-building, interview skills and portfolio building prior to entering the work experience component of the program. 

3. STUDENT WORK EXPERIENCE PARTICIPATION REQUIREMENTS 

  • Pass all modules prior to the practicum start date 
  • Provide a proof of valid medical insurance coverage 
  • Provide a proof of valid study permit, work permit and other immigration documentations if applicable 
  • Submit up to date resume 
  • Conduct themselves in a professional manner prior and during the practicum 
  • Follow the CCTB placement policy 
  • Follow the guidelines and policies of the host organization they have been placed with 
  • Must acknowledge and confirm in writing that they accept a particular practicum work placement 

4. WORK EXPERIENCE PLACEMENT PROCESS 

  • Set up an initial meeting with a Placement Coordinator to discuss about career path Prepare and provide up to date resume to the Placement Coordinator 
  • Actively work with the Placement Coordinator to enhance the opportunities  
  • The Placement Coordinator will send a list of potential applicants to the employer to determine the students to be interviewed 
  • Interviews will be set up and informed by the Placement Coordinator 
  • Successful candidates will be offered a work experience position 
  • Complete all necessary documentations related to the Practicum Program and submit to the Placement Coordinator 

5. COLLEGE, STUDENT AND HOST AGREEMENT 

  • Canadian College of Technology and Business, the student, and the host organization, will enter into a written agreement detailing each party’s responsibilities and the activities the student will undertake during the work experience.  A copy of the agreement will be provided to the student before the start date of the work experience. 

6. PRACTICUM PROGRAM RESPONCIBILITY 

  • To enter into mutual partnerships with industry leading organizations 
  • To place students in work experience placement within specified deadlines as communicated in advance to students and hosts 
  • To outline the procedures necessary for both the student and host regarding the practicum program at CCTB 
  • To be available for any questions, queries and/or support for both student and host prior and during and after the practicum placement 
  • To prepare and arm both student and host organization with appropriate information to have a smooth and mutually beneficial practicum  

7. HOST ORGANIZATION RESPONSIBILITIES 

  • To follow the provincial or territorial Employment Standards Act and follow Workplace Health and Safety standards for the province or territory 
  • To provide the required work experience hours  
  • To complete relevant paperwork at the beginning, throughout, and end of student’s practicum 
  • Be expected to set clear expectations for their intern at the start of the practicum in order to provide the intern with a written document which may be based on their job description 
  • Be willing to allocate some time, resources, and working space to mentor intern 
  • Expected to assume the same level of responsibility for health and safety of interns as they would for any other employee or trainee in the company 
  • To prepare in advance sufficient tasks for intern and that these tasks will reflect agreed upon job description as much as possible 
  • Aim to provide the intern with a balanced combination of lower and advanced skill level tasks 
  • Notify the school in advance if the host wish to pay, or compensate, or reimburse the intern 

 8. EVALUATION PROCESS 

  • The CCTB will monitor student’s performance during the work experience by reviewing attendance as well as quality of delivered work assignments 
  • Each day if the student is attending the work experience; and 
  • Each week whether the student is meeting the learning objectives of the program 

 9. EVALUATION REPORT 

  • The student will be provided with at least one written evaluation in relation to the work experience component.